Recent news

01 Dec 2017
Since 1 February this year, we've received 40 complaints about cosmetic procedures performed by general health service providers.
01 Dec 2017
The HCC has received 26 complaints relating to private drug and alcohol rehabilitation services so far this year.
19 Oct 2017
The HCC received 3,476 complaints in its first five months of operation, from opening on 1 February until 30 June 2017.
21 Jul 2017
Check out the Commissioner's recent webcast and Q&A with health service providers covering what's new in health complaints.
24 May 2017
We've launched brochures in 26 languages to promote feedback from diverse communities to improve our health system.
12 May 2017
The Health Complaints Commissioner has delivered training and information sessions across the state.
Health records
23 Feb 2017
Registrations are now open for a free seminar on health privacy for staff who handle health information in Victoria.
01 Feb 2017
The new office of the Health Complaints Commissioner has launched a range of plain English and accessible complaint materials online.
Minister for Health Jill Hennessy, Health Complaints Commissioner Karen Cusack and Michael Gorton AM opening the HCC.
01 Feb 2017
Health Minister Jill Hennessy launched the new office at an event today emceed by health law expert Michael Gorton AM.
25 Jan 2017
A new health complaints body with expanded powers and responsibilities has opened this month.