Recent news

20 Sep 2018
The Health Complaints Commissioner (HCC) has experienced a year of action and growth, having received 6835 complaints, taken 18,893 telephone calls through a complaints and inquiries line, commenced 16 investigations and delivered 52 training and information sessions in the 12 months to June 30 2018.
17 Sep 2018
Clyde North/Berwick massage therapist Michael Sergides, also trading as Mobile Just Massage, has been banned from providing any general health services for up to 12 weeks while an investigation is conducted.
04 Sep 2018
In May 2018 the Health Complaints Commissioner (HCC) commenced an inquiry into conversion therapy, or ex-gay ideology, under section 103 of the Health Complaints Act 2016 following a referral from the Minister for Health. The HCC had made significant progress on the inquiry.
17 Aug 2018
Ms Cynthia Weinstein and CDC Clinics Pty Ltd (CDC), of which Ms Weinstein is a Director, have been issued with interim prohibition orders while an investigation is conducted into allegations of breaches of the code of conduct for general health service providers in Victoria. Health Complaints Commissioner Karen Cusack made the interim prohibition orders which will remain in force while investigators conduct an investigation into the provision of cosmetic treatments by Ms Weinstein and CDC.
14 Aug 2018
Ms Yan Pan, trading as New Kingdom Cosmetic and Laser Clinic in Melbourne, has been banned from providing general health services in Victoria.
08 Aug 2018
Health Complaints Commissioner Karen Cusack has made a Prohibition Order against Dennis Wayne Jensen following an investigation into Mr Jensen’s use of painful and ineffective black salve treatment on a cancer patient over a prolonged period until the patient’s death.
19 May 2018
A North Warrandyte hypnotherapist and self-proclaimed healer has been prohibited from providing any health service, making claims to cure cancer or using the controversial black salve treatment.
18 May 2018
The HCC is asking Victorians to report concerns about drug and alcohol services to support investigations.
17 May 2018
The HCC will conduct an inquiry into the practice of conversion therapy in Victoria.
19 Apr 2018
Banned drug addiction counsellor, Robert Frank Mittiga, has been convicted for providing services illegally in Victoria.