Impartial complaints resolution for all victorians.

If you've been unable to resolve a complaint yourself, maybe we can help.

Make a complaint or 1300 582 113

Career
Applications close: 
04 Mar 2018
We're seeking a Data Analyst to collate and analyse complaints data and provide authoritative advice on trends, risks and issues.
16 Feb 2018
The HCC has announced an investigation into the private drug and alcohol sector while a banned drug addiction counsellor has been charged with allegedly practising in Victoria.
Event
26 Jul 2018
Free practical seminar (26 July) to help complaint-handling staff run more effective meetings with complainants.