17 Mar 2021
The Victorian Health Complaints Commissioner issues the following General Health Service Warning Statement under section 87 of the Health Complaints Act 2016. On 28 January 2021, I commenced a Commissioner-initiated investigation into Noel Rodney Campbell. This followed concerns raised with my...
15 Mar 2021
Our complaints process is free, impartial, voluntary and an alternative to legal proceedings. Often the quickest and easiest way to resolve a complaint is to take it directly to the provider. This is an important first step before we will deal with a complaint, unless it is not reasonable for them...
05 Mar 2021
Health Complaints Commissioner Karen Cusack has welcomed the Victorian Government’s release of the Commissioner’s report – Review of private health service providers offering alcohol and other drug rehabilitation and counselling services in Victoria. View the full report here Alcohol and other drug...