Impartial complaints resolution for all victorians.

If you've been unable to resolve a complaint yourself, maybe we can help.

Make a complaint or 1300 582 113

Applications close: 
29 Mar 2018
This position will conduct investigations, obtain evidence, conduct complaint data reviews and monitor trends to inform quality improvement recommendations.
03 May 2018
This Ballarat open forum (3 May) will provide a guided discussion of complaint handling issues and relevant considerations for the set of complaint handling standards being drafted.
Prohibition Order
28 Feb 2018 to 22 May 2018
Interim prohibition order
Cosmetic service