Make a complaint

Who your complaint is about
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Your complaint
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Before filling out this form

If you have documents to support your complaint, make sure they are ready to upload. These are not essential, but can help us to assess your complaint. They may include:

Your letter of complaint or email to the health service provider or organisation.

Their response to your complaint

Any other supporting documents such as letters, referrals, photos or invoices.

Need help filling out this form?

  • Call us on 1300 582 113 between 9am and 5pm, Monday to Friday.
  • Visit us at Level 26, 570 Bourke Street, Melbourne. (appointments recommended: 1300 582 113)
  • Deaf, hard of hearing or speech impaired? Visit the National Relay Service.
  • Need an interpreter? Call TIS National on 131 450.