Want to make a complaint or need some information?

Call 1300 582 113 between 9am and 5pm, Monday to Friday.

Due to current arrangements, you may need to leave a voice message. We will return your call at the earliest opportunity.

International calls to +613 9032 3100

Online complaints

Want to make a complaint?

Lodge a complaint with our simple online form.

Translating and interpreting service

Need an interpreter?

Call us through TIS National: 131 450

National relay service

Deaf, hard of hearing or speech impaired?

Contact us through the

Media enquiries

Got a media enquiry?

Email [email protected]

Enquiries and feedback

Got a general enquiry that's not about making a complaint?
To order brochures, provide feedback or make other general enquiries contact us by using this enquiry form.

Our office premises are currently closed. You can still write to us at:
Health Complaints Commissioner
Level 26, 570 Bourke Street, Melbourne VIC 3000
However, we can respond more quickly if you contact us online or by phone.