Want to make a complaint or need some information?

Call 1300 582 113 between 9am and 5pm, Monday to Friday.

International calls to +613 9032 3100

Online complaints

Want to make a complaint?

Lodge a complaint with our simple online form.

Translating and interpreting service

Need an interpreter?

Call us through TIS National: 131 450

National relay service

Deaf, hard of hearing or speech impaired?

Contact us through the

Media enquiries

Got a media enquiry?

Email eugenia[email protected]


Got a general enquiry that's not about making a complaint?

To order brochures, provide feedback or other general enquiries email [email protected]