Meet the Commissioner

image of Elizabeth Langdon

A recruitment process has commenced for a new Victorian Health Complaints Commissioner, to be appointed in the first quarter of 2022, following the resignation of the previous Commissioner, Karen Cusack. 

As the inaugural Health Complaints Commissioner, Ms Cusack was committed to supporting quality and safety in healthcare for all Victorians and set up an effective regulatory framework for the functions of the office to ensure that we continue to support safe and ethical healthcare for all Victorians.

In the interim, we are pleased to announce that Elizabeth Langdon has been appointed Acting Health Complaints Commissioner while the recruitment process takes place. Ms Langdon has over 20 years’ experience in both the public and private sector, leading policy and operational teams. Most recently, Ms Langdon was the CEO of the Royal Commission into the Casino Operator and Licence.  Ms Langdon is delighted to have the opportunity to support the incredible work of the Commission,  delivering exceptional services to the people of Victoria.