Careers

Employment

The office of the Health Complaints Commissioner (HCC) is an independent office established under the Health Complaints Act 2016 to provide health consumers and service providers in Victoria with an independent complaints resolution mechanism.

The Commissioner also administers the Health Records Act 2001 (HRA) which establishes privacy standards for the handling of health information and gives individuals a legally enforceable right of access to their own health information. This Act gives the Health Complaints Commissioner substantial statutory responsibilities and discretionary powers.

The HCC receives funding and administrative support from the Department of Health and Human Services (DHHS). Staff are DHHS employees who report directly or indirectly to the Victorian Department of Health.

The HCC promotes diversity and equal opportunity in employment and is committed to a more diverse workforce. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on [email protected].

Current vacancies

Role #1 - Position details

Manager, Resolutions Team 2– VPS-5 – Ongoing, Full-time

Eligibility criteria

Accepting applications from internal and external staff

Role description

The Manager, Resolutions, applies best practice dispute resolution principles to the effective management of complaints received about Victorian health service providers. The role is part of the senior leadership group and leads a team of resolution officers in the delivery of a dispute resolution service, including conciliation.  Coaching of staff is integral to this role which remains hands-on and operates as an escalation point for more complex and sensitive matters.

Job advertisement closes

Sunday, 9th of January 2022

For more information and to apply, please follow the link

[email protected] - https://jobs.careers.vic.gov.au/jobs/VG-70024975

 

 

Role #2 - Position details

Project Officer x2 (Youth Employment Program) – VPS-3 – Fixed Term, Full-time/Part-time

Eligibility criteria

This recruitment initiative is aimed improve the community by assisting actual/potential candidates aged from 17 to 29 years old and who are currently working a maximum of up to 15 hours per week or are currently unemployed as a result of the COVID-19 pandemic.

Role description

The Project Officer works within the HCC People & Culture team to assist in the co-ordination and implementation of key projects that enhance service delivery across the program areas within the Health Complaints Commissioner.

Job advertisement closes

Sunday, 9th of January 2022

For more information and to apply, please follow the link

• Job Opportunities - https://jobs.careers.vic.gov.au/jobtools/jncustomsearch.viewFullSingle?in_organid=14161&in_jnCounter=224934486

• Jobs and Skills Exchange (JSE) website - https://jse.vic.gov.au/job/4839_vgdhhcc667111667112

[email protected]https://jobs.careers.vic.gov.au/jobs/VG-DH-HCC-667111-667112

• Seek- https://www.seek.com.au/job/55300189?type=standout#searchRequestToken=9b784569-f4e4-4140-91a4-af38af353b01