Working at the Health Complaints Commissioner
The office of the Health Complaints Commissioner (HCC) is an independent statutory body established under the Health Complaints Act 2016 to provide health consumers and service providers in Victoria with an independent complaints resolution mechanism.
We receive funding and administrative support from the Department of Health. Staff of the Health Complaints Commissioner are employees of the department who report directly or indirectly to the Commissioner.
The Commissioner also administers the Health Records Act 2001 (HRA) which establishes privacy standards for the handling of health information and gives individuals a legally enforceable right of access to their own health information. This Act gives the Health Complaints Commissioner substantial statutory responsibilities and discretionary powers.
Diversity & Inclusion
The HCC promotes diversity and equal opportunity in employment and is committed to a more diverse workforce. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on [email protected].
For all careers related enquiries, please contact us via People&[email protected]