Impartial complaints resolution for all victorians.

If you've been unable to resolve a complaint yourself, maybe we can help.

Make a complaint or 1300 582 113

Event
03 Dec 2019
This free seminar is for quality managers, practice managers, individual practitioners and anyone else who deals with complaints in Victorian health services. Senior complaint resolution staff from the Health Complaints Commissioner will lead the presentation and take participants through relevant...
Event
31 May 2019
This free introductory seminar is for staff who collect, disclose or hold health information at agencies or health services in Victoria. The session will provide an overview of Victorian privacy legislation. HCC staff will go through organisational responsibilities and the Act’s health privacy...
Event
06 Jun 2019
This free seminar is for consumer liaison officers, quality managers and any other staff involved in complaints management for Victorian health services, including sole practitioners. Senior complaints resolution staff from the Health Complaints Commissioner will lead the presentation, group...