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Training sessions

We offer a range of professional training for Victorian health service providers and their support staff as well as private sector workers who handle health information. Topics we provide training on include:

  • Understanding the Health Records Act
  • Successful handling of complaints
  • Orientation to the Health Complaints Commissioner

See our events page for upcoming sessions.

To discuss tailored presentations for your organisation, please contact Dianne Padgett on [email protected].

If you need to cancel your registration for an event please email [email protected].

Online course - Health records

Try our online course on health privacy and the Health Records Act. This free, introductory course will benefit staff at Victorian organisations who deal with the collection, handling or disclosure of health information.

Start now: Health Records Act training portal

Technical support for this portal is provided by Kineo on 1300 303 318.

Health complaints

Get an overview of Victoria's health complaints framework in our video 'Health Complaints in Victoria: what the changes mean for you'. This recording was made from an online webcast hosted by Commissioner Karen Cusack in July 2017.

Start now: Health Complaints in Victoria