Sub-Primary navigation menu

Thu, 03/05/2018 - 11:30am to 1:30pm

Complaint Handling Standards forum, Ballarat

We are consulting from March to June about the development of complaint handling standards, which will apply to all health service providers in Victoria. We're consulting widely to ensure the standards meet the needs and expectations of consumers, and support health service providers to handle complaints effectively and consistently.

There are several ways to participate in this consultation, including providing a written or verbal submission, or attending and sharing your views at one of five open forums across the state. This Ballarat open forum will provide a guided discussion of complaint handling issues and relevant considerations for the set of complaint handling standards being drafted. We're keen to hear your thoughts.

For more information contact Maria McLoughlin at [email protected] or 9032 3107


11:30am to 1:30pm - Thursday 3/5/2018

Art Gallery of Ballarat

40 Lydiard Street North

Ballarat Central