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Events

20 Sep 2018
Free practical seminar (20 September) to help complaint-handling staff run more effective meetings with complainants.
24 Oct 2018
Free seminar looks at what the general code of conduct and complaint handling standards mean for general health service providers and consumers.
15 Nov 2018
Free introductory seminar for staff who collect, disclose or hold health information at agencies or health services in Victoria.
04 Dec 2018
This free seminar is for quality managers, practice managers, individual practitioners and anyone else who deals with complaints in Victorian health services.

To discuss tailored training for your organisation, contact Engagement Officer Maria McLoughlin on 9032 3107 or [email protected]