22 Feb 2021
The Health Complaints Commissioner (HCC) continues to work with the Victorian public to promote safe and ethical health care. Our Service Charter explains what we can do, what we cannot do, how we operate and how you can expect us to treat you. It also explains what we need from you when you are involved with our service. The Service Charter is our commitment to you. The HCC has clear guidelines that allow the public and health service providers to understand what we can and cannot do. We can : help resolve complaints about health services and the handling of health information, investigate...