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03 Feb 2019

Health Complaints Commissioner welcomes new laws to denounce and prohibit LGBTI conversion practices following HCC inquiry

Health Complaints Commissioner Karen Cusack has welcomed today’s State Government announcement of new legislation to ban conversion therapy in Victoria. Ms Cusack said the decision followed the Health Complaints Commissioner’s (HCC) inquiry into conversion therapy/practices under section 103 of the Health Complaints Act 2016, which commenced in May 2018.

Robert Frank Mittiga (Robert Frank/Roberto Cialdini)

Robert Frank Mittiga (also known as Robert Frank and/or Roberto Cialdini) must not advertise, offer or provide in Victoria, any general health service, paid or otherwise, in a clinical or non-clinical capacity.

20 Feb 2019

Counsellor previously convicted for operating in Victoria issued with temporary ban while under investigation

Banned drug and alcohol addiction counsellor Robert Frank Mittiga has been issued with an interim prohibition order while the Health Complaints Commissioner (HCC) investigates a complaint alleging he recently breached the code of conduct for general health service providers in Victoria. Health Complaints Commissioner Karen Cusack said the interim prohibition order banned Mr Mittiga, also known as Robert Frank and/or Roberto Cialdini, from advertising, offering or providing any general health service in Victoria, paid or otherwise and in a clinical or non-clinical capacity, while the...

Beatriz Masiero Vrettos

Beatriz Masiero Vrettos must not advertise, offer or provide any counselling or psychotherapy services, paid or otherwise, in a clinical or non-clinical capacity, including by Skype or by phone. Ms Vrettos must not establish, direct or otherwise operate any business that conducts any of the above activities.

26 Feb 2019

Melbourne counsellor permanently banned from providing counselling or psychotherapy services in Victoria

Melbourne counsellor and psychotherapist Beatriz Masiero Vrettos has been issued with a prohibition order permanently banning her from providing any counselling or psychotherapy services in Victoria, including by Skype or phone. Health Complaints Commissioner Karen Cusack said the ban followed an investigation into a complaint that Ms Masiero Vrettos had breached the code of conduct for general health service providers. Ms Cusack said the investigation found Ms Masiero Vrettos, who previously traded as West Melbourne Psychotherapy, had failed to provide counselling and psychotherapy services...

Making an FOI application to the HCC

We take reasonable steps to make sure the information we hold is accurate, complete, up-to-date and relevant to our functions and activities by checking information with individuals and organisations at relevant points in the progress of a complaint, investigation or other process. We also rely on you to let us know when your contact details have changed. We use a number of procedural, physical and hardware safeguards, together with access controls and back-up systems, to protect information from misuse and loss, unauthorised access, modification and disclosure. You have a legal right to...

Yufei Mo (Euphy), trading as Little M Image Management Workshop Studio (Little M)

Until she can satisfy the HCC that she has successfully completed training and obtained qualifications in Australia, Yufei Mo (also known as Euphy), who also trades as Little M Image Management Workshop Studio and Little M, must not advertise, offer or provide any cosmetic surgical or medical procedures, including those that involve cutting or piercing the skin (injectable cosmetic treatments). Yufei Mo must not establish, direct or otherwise operate any business that conducts any of the above activities. Yufei Mo must not possess, store or administer any Schedule 4 poisons for cosmetic use, including Botox or dermal fillers. Yufei Mo must not administer any unregistered therapeutic good or scheduled medicine unless authorised to do so by Australian law.

Jing Sun (Mina) trading as Little M Image Management Workshop Studio (Little M)

Until she can satisfy the HCC that she has successfully completed training and obtained qualifications in Australia, Jing Sun (Mina), who also trades as Little M Image Management Workshop Studio and Little M, must not advertise, offer or provide any cosmetic surgical or medical procedures, including those that involve cutting or piercing the skin (injectable cosmetic treatments). Jing Sun must not establish, direct or otherwise operate any business that conducts any of the above activities. Jing Sun must not possess, store or administer any Schedule 4 poisons for cosmetic use, including Botox or dermal fillers. Jing Sun must not administer any unregistered therapeutic good or scheduled medicine unless authorised to do so by Australian law.

Angel's Dreamworld Pty Ltd, trading as Angel's Beauty Club

Until it can satisfy the HCC that all cosmetic surgical or medical procedures will be provided in accordance with the Code, Angel's Dreamworld, also trading as Angel's Beauty Club, must not advertise, offer or provide any cosmetic surgical or medical procedures, including those that involve cutting or piercing the skin (injectable cosmetic treatments). Angel's must not possess, store or administer any Schedule 4 poisons for cosmetic use, including Botox or dermal fillers. Angel's must not administer any unregistered therapeutic good or scheduled medicine unless authorised to do so by Australian law.

Ying (Angela) Wang, who also trades as Angel's Dreamworld and Angel's Beauty Club

Until she can satisfy the HCC that she has successfully completed training and obtained qualifications in Australia, Ying Wang must not advertise, offer or provide any cosmetic surgical or medical procedures, including those that involve cutting or piercing the skin (injectable cosmetic treatments). Ying Wang must not establish, direct or otherwise operate any business that conducts any of the above activities. Ying Wang must not possess, store or administer any Schedule 4 poisons for cosmetic use, including Botox or dermal fillers. Ying Wang must not administer any unregistered therapeutic good or scheduled medicine unless authorised to do so by Australian law.

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