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Recent news
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Recent news
11 Apr 2018
Sexual misconduct cases
The HCC has received several concerning complaints of inappropriate contact or sexual misconduct involving general health service providers.
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27 Mar 2018
Complaint handling standards & service charter consultation
Consultation is now open on complaint handling standards for Victorian health service providers and a service charter for the HCC.
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26 Mar 2018
Cosmetic services complaints
Since 1 February 2017, we've received more than 50 complaints about cosmetic procedures performed by general health service providers.
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08 Mar 2018
New information sharing scheme
Laws coming into effect this month have created a new information sharing scheme in Victoria.
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01 Feb 2018
One year of the HCC
The HCC has received 7,425 complaints in its first year, since opening on 1 February 2017.
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01 Dec 2017
Private drug and alcohol rehabilitation
The HCC has received 26 complaints relating to private drug and alcohol rehabilitation services since 1 February 2017.
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19 Oct 2017
Annual report: increase in complaints to new office
The HCC received 3,476 complaints in its first five months of operation, from opening on 1 February until 30 June 2017.
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21 Jul 2017
Video on what's new in health complaints
Check out the Commissioner's recent webcast and Q&A with health service providers covering what's new in health complaints.
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24 May 2017
Health information for a diverse community
We've launched brochures in 26 languages to promote feedback from diverse communities to improve our health system.
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01 Feb 2017
A more accessible complaints system
The new office of the Health Complaints Commissioner has launched a range of plain English and accessible complaint materials online.
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