The Health Complaints Commissioner has commenced an investigation into a Bendigo private skin cancer clinic in relation to concerns raised over the care the clinic provided to patients, specifically around the detection, diagnosis and treatment of skin cancer. To ensure the public’s safety while the investigation is being carried out, Health Complaints Commissioner Karen Cusack has made an interim prohibition order banning Quality Cancer Care of Bendigo from: • advertising, offering or providing, or • causing to be advertised, offered or provided any general health service (paid or otherwise...

Following an investigation by the Health Complaints Commissioner, a cosmetic service provider who treated clients in a ‘salon’ at the back of a Springvale Shopping Centre jewellery store, has been issued with a prohibition order permanently banning her from providing any general health services involving cosmetic procedures, including Botox and dermal fillers. Health Complaints Commissioner Karen Cusack said Lee Kim Tan, trading as Sonoun Kimlee Salon in Springvale, is permanently banned from providing general health services, including offering any cosmetic or surgical procedure that...

The Office of the Victorian Information Commissioner (OVIC) and the Office of the Health Complaints Commissioner (HCC) acknowledge the unprecedented challenges that organisations are facing due to the novel coronavirus (COVID-19). There is a clear and urgent need to collect, use, and share information to manage the spread of COVID-19. As organisations are likely adapting the way they handle information to deal with the current situation, it is crucial for organisations to understand their privacy obligations. It is important to note that Victoria’s privacy legislation does not prevent...