The Health Complaints Act 2016 which commenced operation on 1 February 2017 has considerably expanded the role and powers of the Commissioner by including, among other things, broadened powers to investigate and take action against registered and non-registered health service providers. Senior Investigators will be part of a team reporting to the Assistant Commissioner, Investigation, Legal and Policy and will conduct investigations, review complaints and identify issues, obtain evidence, conduct complaint data reviews and monitor data and consider quality improvement recommendations.
- A skilled and experienced investigator with highly developed analytical skills and experience in a regulatory agency?
- A team player who enjoys working collaboratively with others in the pursuit of team goals?
- Interested in influencing the safety and quality framework in healthcare delivery
Then you are encouraged to apply for this interesting and challenging position.
Applicants are encouraged to apply online, submitting a cover letter and a current resume.
For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to review our Careers Page. This page provides information on the department's recruitment and safety screening processes.
To apply for this role click here.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.